Managed IT for Christchurch Healthcare and Professional Services
We run your IT.
Our Christchurch team supports your people, manages cyber security and backups, and helps you plan the IT work ahead.
Send us a message and we'll be in touch within one business day.
Are these IT issues affecting your business?
These are some of the issues business owners and practice managers ask us to help with.
Your staff are waiting for IT help
When IT is difficult to reach, your practice manager ends up chasing updates instead of getting on with their work.
You are unsure who is checking security and backups
You need someone to manage the protections, check your backups and explain what needs attention, particularly when clients or insurers ask.
Unexpected IT spending
An IT Roadmap helps you plan replacements and improvements before they become urgent decisions.
IT support is more than fixing what breaks
We manage your systems between support requests, protect business data and help you plan what comes next.
Proactive IT Support
We monitor, maintain and update your systems so most problems are caught early, before they interrupt your team.
Business IT SupportCyber Security Protection
Security is built into every managed service and monitored around the clock. We are SMB1001 Gold certified.
Cyber Security ServicesAn IT plan you can budget for
We keep an IT Roadmap showing the work ahead and what it is likely to cost, so IT spending is planned around where your business is going.
IT planning and roadmapsManaged IT support from $675 + GST per month.See our managed IT packages
How the relationship starts
A secure starting point, without managing the technical handover yourself
Our Security and Productivity Kickstart Project is a structured four-stage process. We establish and verify the agreed security controls, check backup and monitoring coverage, and record improvements that still need attention.
If you are changing IT providers, we coordinate directly with your existing provider once you have authorised us.
Explore the four Kickstart phases →
Response times in writing
When your staff need help, you know how quickly we'll respond. These are our business-hours commitments. Priority is set by impact and severity; the examples are typical.
Critical
1 hour
The business can't work: email, your main business system or the network is down, or a security incident is under way.
High
2 hours
One person can't work, or a shared system is degraded for several people.
Medium
4 hours
Something is broken but work continues: one application, a slow computer.
Low
8 hours
One printer out of several isn't printing.
IT shaped around how your business runs
We specialise in professional services, so the IT support you get is shaped around how your kind of business runs.
Healthcare & Allied Health
Allied health, specialist clinics, and GP practices. Healthcare and hospital IT experience within the team.
Learn moreLaw Firms
Data security, client confidentiality, and support that knows your firm by name.
Learn moreProfessional Services
Accountants, engineers, consultancies. IT that matches the standard your clients expect.
Learn more
Certified Cyber Security for Christchurch Businesses
We hold SMB1001 Gold certification, a cyber security standard designed for small and medium-sized businesses, and use its controls to structure and document the security practices we maintain in our own business - covering many of the controls businesses are commonly asked to demonstrate to insurers, clients and larger partners.
4.8/5
Google rating from 84 reviews
Since 2017
Managed IT in Christchurch
SMB1001
Gold Certified
Technology Partners
No three-year lock-in.
Our agreements protect your pricing for three years, but you can end your managed services at any time with 90 days' written notice.
We back ourselves to deliver a service worth staying for.
Want a second opinion on how your IT is managed?
Whether something is going wrong or you want to know if the support, planning and management behind your IT could be better, tell us how it works today and we'll tell you what we'd change and what we'd leave alone.
